The Surnex Pulse Systems Private Limited runs the Fantasy Cricket portal in India and offers the service through the Dream Gamer Web-portal and any associated website(s) and mobile applications (collectively, the "Portal") Dream Gamer, also known as "We" or "Us" or "Our."

Anyone using the Portal ("User" or "you" or "your") or any of its features, including taking part in competitions, games, including fantasy games ("Games"), or other services offered on the Portal ("Services"), is subject to the accompanying disclaimer.

Dream Gamer conforms to the strictest security standards and respects the privacy of its Users. To give its consumers a rich and comprehensive online experience, Dream Gamer offers a huge collection of Services. To find out more about our Dream Gamer, please check the "About Us" section. While many Services are available without charge, Dream Gamer may require registration for its online games. The essential information about the user is gathered by Dream Gamer from two sources: (i) information provided by Users and (ii) information automatically gathered when Users are navigating around Dream Gamer.

INFO COLLECTION AND USAGE

Users must register on the Portal by entering the information requested below in order to access some Services there.

  • Username 
  • Password 
  • Email Address
  • Birthdate

In the process of giving you access to the Services and making sure your identity and account information are secure through the Portal, we may acquire and record information about your device, operating system, network, and location. 

In some cases, our Portal may additionally request sensitive personal information from you. Medical records, biometric data, information on your sexual orientation, and data about your physical, physiological, and mental health conditions are all included in SPI. It can also relate to details about the payment method(s) made accessible to you for making such payments, including the cardholder's name, credit card number(s) (in encrypted form), expiration date, banking information, and wallet information. To help you complete your payment quickly, this information will be provided to you at the time of payment.

The required information is particular to the Game/Services the User intends to access or participate in and is relevant to providing services, including but not limited to the Services requested by the User. We gather data from Users so that we can enhance the Services and give you the most convenient gaming experience possible.

INFO DISCLOSURE

To store your information, enhance the services, and enable Dream Gamer to better serve you, Dream Gamer might also share data that you have supplied, information about the use of its Services, and data about your participation in its Games, with third-party service providers.

Our goal is to make sure you are informed prior to the usage of your personal information (i.e., data that might be used to identify the User and is not otherwise publicly available). You will also be able to object to any other use of your information not included on this list or change your mind about it.

By using the Portal, you fully agree and consent to Dream Gamer collecting, processing, and retaining your information. The owner of this website retains the right to divulge, transfer, and share the information it has gathered with its affiliates. Consumer data may be shared, disclosed, or transferred as part of a potential sale or transfer of the assets of Dream Gamer. By giving your information to Dream Gamer, you give that to disclose and transfer your information to such third parties. Dream Gamer may share the information you submit and data about your use of those services and involvement in the Game with its business partners in order to facilitate user engagement, marketing, promotional, and other goals relating to the Game and the Services. Additionally, Dream Gamer retains the right to disclose personal data where required by law, in response to valid legal process, as required by law, or in order to defend the rights and interests of Dream Gamer.

COOKIES

By employing "cookies" or other similar electronic instruments to collect data that will serve as User Identification (User ID) to understand each User's unique interests, users can increase the effectiveness and usability of the Portal. Even if Dream Gamer assigns a cookie to the User's computer, Dream Gamer only knows who the User is with the User's explicit identification (for example, through registration). A cookie can only include personal data that the User voluntarily supplies. Cookies cannot access the User's hard drive. Users who click on advertising banners from Dream Gamer may also be sent cookies by Dream Gamer's advertisers; Dream Gamer has no control over this procedure.

The web servers of Dream Gamer automatically record a small amount of data, which involves the User's IP address, about the User's connection to the Internet when the Users visit the Portal. A user's IP address is used to tell Internet-connected machines where to send information to the User, such as the web pages the User reads. IP addresses do not allow for user identification. Users can request web pages from Dream Gamer whenever they want, the Portal can be tailored to their interests, activity within the Portal can be measured, and advertisers can track the geographic origin of Dream Gamer's visitors.

INFO SECURITY

All data gathered on Dream Gamer is securely kept by us in a database that we control. A password-protected firewall secures the database, and only those with a need-to-know are permitted access. Nevertheless, despite their effectiveness, we are aware that no security system is impenetrable.

Due to this, we are unable to guarantee the absolute security of our database or the security of any information you send to us via the Internet. Any information you publish in the discussion areas is also accessible to anybody with an Internet connection. You recognize and accept that the information you supply may be utilized outside of India by utilizing the Portal.

We think that the Internet is a medium that is always changing. In the future, it's possible that we'll evaluate and update our privacy policy on a regular basis—without informing you—to reflect any modifications that might be deemed necessary. We will always utilize any information we gather in accordance with the original policy, regardless of any new policies we may implement. You may always be informed about the data that is gathered, how it is used, how it is stored, and under what circumstances it is disclosed by checking this page for updates to the privacy policy.

THIRD PARTY LINKS

Links to other websites are also present on Dream Gamer. The privacy policies of these websites, which are outside of the company's control, are not the responsibility of Dream Gamer. The privacy rules of the website the User is visiting will apply to any data the User submits after leaving the servers of Dream Gamer (the User can determine where he or she is by looking at the URL in the address bar of his or her browser). Those regulations might not match those of Dream Gamer. If the User can't find the privacy policy on one of these sites, they can get in touch with that site directly by clicking a link on the homepage. It is not the duty of Dream Gamer to keep an eye on the information found on such websites or their privacy practices.

ADVERTISING

In order to give its online advertisers a better knowledge of our audience and reassurance that their investment is worthwhile, Dream Gamer provides information in the form of aggregated traffic data on different pages within its site. When you sign up with Dream Gamer, we occasionally get in touch with you about upgrading your content so you can benefit from features you'll find useful.

You might have seen phony emails, websites, blogs, etc., that claimed to be from or affiliated with Dream Gamer. Frequently, these emails, websites, blogs, etc., contain our logo, photographs, links, text, or other information. In certain emails, websites, blogs, etc., the user is prompted for login information, a password, or information claiming that they have won a reward or gift, or they are given instructions on how to do an unlawful act or deed, ask for extensive personal information or demand payment. The sources or the information contained in emails, websites, blogs, etc., and their supporting materials are unrelated to Dreamgamer. To ensure your safety, refrain from using these websites, blogs, etc., or responding to any such correspondence. Your contact information, which may include your email address and/or phone number, that you give to Dream Gamer, will be used to notify you whenever we update our services.

INFO RETENTION

Your personal information may be kept and used indefinitely, provided that (i) the pertinent purposes for which it was used as outlined in this privacy policy are no longer applicable; (ii) it is no longer necessary to keep it for compliance with applicable laws, rules, contractual obligations, or legitimate business needs; and (iii) its retention is not mandated by such obligations or by prudent business judgment.

INFO DELETION AND ACCOUNT DETAIL

Users of Dream Gamer can submit an email with a written request to surnexpulsesystemspvtltd@gmail.com asking for their accounts and personal information to be deleted.

In addition to account deletion, you can write to surnexpulsesystemspvtltd@gmail.com and ask for your account to be suspended, which will prevent you from participating in paid contests on your User account but still allow you access to other areas of the Portal or temporarily deactivated, which will prevent you from accessing the Portal but allow you to request to have your account reactivated without losing any data.

When you ask us to delete your data, we immediately follow a procedure that guarantees your information is either completely erased from our servers or is only kept in an anonymous form. Whenever possible, we make an effort to secure the data we gather from unintentional or malicious erasure. The deletion of the copies from our active and backup systems may take some time after you request deletion.

APPLICABLE LAW AND JURISDICTION

Any disagreement connected to that shall be subject to and controlled by the dispute resolution procedure outlined in the Terms and Conditions. By accessing this Portal, you agree to be bound by Indian law without regard to the country's conflict of laws rules.

POLICY MODIFICATION

We reserve the right to modify, amend, suspend, terminate, or replace this privacy policy at any time, at our sole discretion. Any modifications or clarifications made to the Platform after they have been posted become definitive. If we make substantial changes to our privacy statement, we will notify you so that you can review the most recent version.