We'll try our hardest to give our users the greatest possible user experience.
There are the following situations where this refund policy is applicable:
- A confirmed transaction cannot be canceled after it has been approved. At its sole discretion, Dream Gamer may permit a Player to reverse a transaction and receive a refund:
- By making a written request from the email address associated with the account to Dream Gamer, the participant can cancel such a payment.
- If a purchase is made for participation in the premium versions of the Contests, Dream Gamer shall not be obligated to return any amount after that.
- The payment will not be returned if a cancellation request is made at least two days before the start of the round in which it was made.
- Dream Gamer may, in its sole and unfettered discretion, refund the player after deducting any applicable cancellation fees and taxes. At the time of the transaction, players might also be asked to accept additional terms and conditions, and these additional agreements will also apply to the transaction.
- Refunds are handled using the same method and funding source as deposits.
- The internal review staff may need up to 5-7 business days to process a refund.
- The Income Tax Act of 1961 states that tax deductions (or "TDS") are required on all winnings. TDS certificates that are given to winners will detail these tax deductions. The Winners will be responsible for paying any additional taxes that may apply, such as gift taxes, income taxes, and others.
- These terms and conditions are subject to change at any moment and without prior notice from Dream Gamer.